Updates
Quality and Compassionate Service Leads to a Chain of Support
May 21, 2024 6:37:25 PM • Updates (see all) admin
The CalFresh program has the power not only to provide financial assistance for monthly food budgets but also mental and emotional relief and reassurance. It greatly benefits those in need, especially in alleviating individuals and families by making it easier to purchase food to feed their loved ones. Unfortunately, in many communities, cultural and linguistic barriers prevent families from obtaining the assistance they need. This was true for Ana Yojcom, a client that Carmen, a St. Louise Resource Services (StLRS) Family Services Coordinator, met during an outreach event at All People’s Community Center (APCC).
Immediately, Carmen was able to assist her with her case. After taking the time to explain what CalFresh was requesting from her, Ana was able to collect the proper documents and send them to Carmen for submission. In the span of 3 days, Carmen was able to set up her interview and get her case approved. “From the moment we first spoke, you were so friendly and understanding. I’m confident in your services and am certain I will receive help”, expressed Ana. She was so happy and thankful to StLRS that she began recommending family and friends. This client’s word-of-mouth referrals have created a chain of support for those who need assistance with CalFresh. “Other places leave you waiting, and [at StLRS] they never do that. Thank you for the love you have for people and for helping. It benefits us all.”